Mobile Banking Security Best Practices

There are several things that you can do to significantly reduce the risk of fraud and identity theft while using our mobile banking services.

  • Password - Password protect your mobile device and lock it when not in use; don't reveal password information to anyone or keep it stored on your phone; and don't let your phone automatically log you in or save your login information.
  • Texting or Email - Never disclose personal information about your accounts via text or email.  We will never ask you to  disclose your password or account number via text or email.  Text messages and emails are not transmitted in a secure environment. 
  • Monitor Your Accounts - Review your accounts on a regtular basis to help detect any unauthorized activity.
  • App Downloads - Only download applications from reliable sources such as the Apple Store, Android Marketplace or Blackberry App World.
  • Secure Connection - Make sure you are using a secure internet browser and connection while connected to mobile banking.
  • Text Alerts - Use text alerts to notify you when your account balance drops below a certain threshold.
  • Anti-Virus Software - If available, install mobile anti-virus and anti-Spyware software on your mobile phone.
  • Lost or Stolen Phone - immediately disable your lost or stolen phone within online banking, under OPTIONS.  Call your mobile service provider to disconnect your phone service.  Change your online banking password.
  • Phone Number Change - If you change your Mobile number, immediately log into online banking and disable your old number.
  • Log Out - Be sure to log out of Mobile Banking when you are finished.

United Savings Bank has provided you these best practices to help assist you safeguard your confidential and financial information.  Please be certain to implement these practices to mitigate your risk of loss.  United Savings Bank will not be responsible for losses related to security weaknesses within your personal online banking access devices.

View our brochure for more information regarding our responsibilities and your rights and review the FDIC Cybersecurity Guide for some helpful tips.

For more information about online security and tips to help you be safe and responsible online please visit OnGuardOnline.gov 

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